Support
Our technical support team gives practice-oriented advice to customers and partners about our ELAREM™ Human Platelet Lysates. Contact us and we will answer your questions — fast and reliable.
Technical support & supporting documentation
Whether you have a scientific question about your workflow or need a document for a specific product, one form gets you to the right team.
Our committed Technical Support experts advise scientists around the world to achieve the best results. Since our Human Platelet Lysates are used worldwide, we are involved in numerous cell culture projects — share your technical inquiries with us.
Our Technical Support gladly helps you with Certificates of Analysis, safety data sheets and other product documents. Just let us know which document you require for which product and lot number.
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Frequently asked questions
Besides our individual support, our FAQ provides an overview of product-related and general information — grouped by Human Platelet Lysate basics, product questions, and ordering. Often the fastest way to an answer.
Visit the FAQ page →Any questions
PL BioScience GmbH
Auf der Hüls 184–186
52068 Aachen, Germany
Prefer to speak to someone directly
Bring your specific cell type or workflow question to our technical team — no sales pitch required.